Frequently Asked Questions

How can Trade Sim predict when I can trade live?

We look at your trading performance to determine your rate of progress. From there we can calculate how many games until you will reach a level that is consistent enough to trade live.

Can I change my starting balance?

We normalize every player's starting balance at $100 USD. This is so everyone is at a level playing field and comparing performance is fair. Our opinion is you may choose how to trade the $100 whichever way you want so long as you can turn that into profit consistently.

What are the types of access on offer?

Trade Sim is a pay-as-you-go credit system. You can purchase 1 month of credit or 1 year of credit. There may also be other offers with different prices for different lengths of time. Contact us and we can tailor a price that suits your need.

Will you accept crypto payments?

Crypto payments will be coming soon. If you would absolutely prefer to use this method, contact us and we can manually process crypto payments.

What personal data is collected?

We only store your chosen user name, email address and chosen password (securely hashed). No other personal data is stored. No IP addresses are ever stored, not even access logs.

What is the refund policy?

We offer a full refund within 5 days of purchase. Contact us if you have any issues.

Who do I contact for enquiries?

Send an email to info@secalerts.co.